A little less clutter. Complimentary standard shipping on all U.S. orders.
Neutrylmode / Customer care

Shipping Policy

A clear path from our store to your everyday.

Where we deliver

We ship to the 50 United States and Washington, DC. U.S. territories, APO/FPO addresses and destinations outside this area are not supported. PO Box addresses are accepted within the supported area.

Shipping cost and method

Standard shipping is free on all orders. No minimum order amount is required.

Handling, transit and estimated delivery

Free standard shipping on all orders to the 50 United States and Washington, DC. Handling: 1–2 business days. Transit after dispatch: 3–4 business days. Estimated total: 4–6 business days; this is an estimate, not a delivery guarantee.

Order cutoff and business days

Our order cutoff is 07:00 PM, fixed GMT−06:00 Central Standard Time (Chicago reference), year-round without daylight-saving adjustments. Business days are Monday–Friday, excluding U.S. federal holidays. Orders received before the cutoff on a business day enter handling that day; orders received at or after the cutoff, on weekends or on holidays enter handling on the next business day.

Address and delivery questions

Please provide a complete delivery address and contact [email protected] if an address correction or delivery issue needs attention. A requested change depends on the fulfillment stage. Contact us for assistance with a delayed, missing, damaged or incorrect delivery.

Taxes

The checkout tax amount is $0.00 under our current pricing setup. This statement does not classify the products as legally tax-exempt.

Need assistance? [email protected]